Return & Exchange Policy

At Nextifys, we want you to shop with confidence. If you’re not fully satisfied, our exchange and return process is simple and fair.

Eligibility

• Products can be returned or exchanged within 7 days of delivery.
• Items must be unused, in their original packaging, with all manuals and accessories included.
• Used, damaged, or incomplete items may not be accepted.

Refunds & Exchanges

• Exchanges: Processed once the returned item is received and inspected.
• Refunds: Issued only if the item is defective, damaged on arrival, or unavailable for exchange. In other cases, store credit may be offered at our discretion.
• Return shipping costs are the responsibility of the customer, unless the item was defective or shipped incorrectly.

Non-Returnable Items

• Opened personal care items or consumables (for hygiene reasons).
• Customized or clearance items.

How to Request a Return

To start a return, please email us at admin@nextifys.com within 7 days of receiving your order, including your order number and reason. We’ll provide detailed return instructions.